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More J.D. Power and Associates Items
Despite the Softening Market, Hotel Guest Satisfactionin Europe with Economy and Mid-Scale Properties Improves
Hotel Guests Are Considerably Less Satisfied in 2008, Primarily Due to Issues With Amenities and Guest Room Features
Declining Customer Satisfaction Throughout the Travel Industry Extends to Independent Travel Web Sites
In a Year Filled With Frustrations for Travelers, Customer Satisfaction With Rental Cars Declines
Despite a Worldwide Focus on Environmental Awareness, Nearly One-Half of European Hotel Guests Remain Unaware of 'Green' Hotel Programs

More Other Articles Items
UNWTO Future Vision: Tourism Towards 2030
Hospitality Innovation Study Launched by Cornell Faculty Team
PR: A Wise Investment When Marketing Dollars Are Scarce
Hotels Maintain Service and Reduce Expenses Without Impacting The Guest Experience
Examination of Key Challenges in Service Innovation Kicks Off Cornell Roundtable Series
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