The definition of innovate is 'to bring something new to an environment.' Hospitality business owners and senior managers must embrace 'high tech' changes available to keep the industry fresh. - More
As a child of the Cold War era, I can honestly say that even after Perestroika , I had never even dreamed of a day when I might visit Russia. Yet this October I found myself on a non-stop flight from JFK to SVO, the largest airport in Moscow. The occasion was to finally meet in person our new Kennedy Training Network alliance partners, Big Tre... - More
In the past few years, I've written articles focused on the hotel business with the aim towards, hopefully, giving-back to an industry which I truly love and one which had provided me with a good income and a lifetime of memories. Looking back at a hotel career of more forty years, there were many learning moments, a few sad times, and many fun... - More
Did you catch the revised forecast from PKF? PKF-HR is now forecasting lodging demand to post a quarterly year-over-year increase during the first quarter of 2010, thus ending eight consecutive quarters of declines. On an annual basis, PKF-HR is now forecasting lodging demand to rise 1.9 percent in 2010, up from the 1.6 percent increase forecas... - More
The hospitality industry continues to suffer in every corner of the globe - what else is new? Most hotel experts are expecting a slow 2010 recovery in RevPar. In such an environment, many hoteliers will struggle with rate discounting, creating more pain for the long-term development and sustainability of hotels' revenues once the economy gets b... - More
The national media is focusing most of its attention on the Congressional debate over healthcare. But businesses need to be on-guard as many predict an anti-business employment legislation tsunami once the current logjam breaks. - More
For much of the past two years, many industries faced serious economic challenges, including dramatic erosion of revenue and profitability, as well as the loss of long-term customers and loyal staff. As an industry, hospitality in literally all segments struggled to find ways to meet the global financial meltdown and the scorecard is not yet in... - More
Having just begun my career in the hospitality industry, I first started reading Howard's articles in the mid 1980's when I was working in the hotel industry. Whenever my next issue of Hotel & Motel Management would arrive, Howard's Column Sales Clinic was one I always opened to first. - More