Hotel Technology Resource
January, 26 2018
 
 
 
 
Top 10 Must-Have Hotel Technologies in 2018 - By Jos Schaap
 
It is safe to say that hotel success and technology go hand in hand and hotels must step up their 'technological game' if they hope to differentiate themselves and engage with guests. Being ahead of the curve will not only increase your profits, doing something new will get you extra exposure, drive loyalty and bring in new guests. Read More
 
Unusual Amenities
Hotel Guests Get a Kick out of Nissan's Self-parking Slippers
Hotel Guests Get a Kick out of Nissan's Self-parking Slippers
 
Combining the ultimate in traditional hospitality with Nissan's autonomous driving technology, one Japanese inn is treating guests to some unusual amenities: self-parking slippers, tables and floor cushions. At first glance, the ProPILOT Park Ryokan looks like any other traditional Japanese inn, or ryokan. Slippers are neatly lined up at the foyer, where guests remove their shoes. Tatami rooms are furnished with low tables and floor cushions for sitting. Read more
 
HFTP Certification Advisory Program
HFTP Launches Certification Advisory Program (CAP) to Benefit CHAE and CHTP Applicants
HFTP Launches Certification Advisory Program (CAP) to Benefit CHAE and CHTP Applicants
 
The new program will pair new certification applicants with experienced mentors Read more
 
Rate360 Platform
TravelClick Unveils Revamped Rate360® Platform with Both Meta and Unlimited Real-Time Shopping
 
Newest Version Offers 600+ Rate Shopping Sources and 95%+ Direct Connections Read more
 
Live Chat Service For Hotels
Why Human Hotel Live Chat is Better Than Chatbots
 
If you were to call a hotel, which would you rather get: an automated system that spent fifteen minutes and eight side menus to get through without resolving your problem, or an actual person who can help you immediately? You’d choose the person, every time. Everyone would. Read more
 
Online Travel Agencies (OTAs)
OTAs - The Hospitality Battle - L2
 
L2's Google Hotel Finder report compares hotel brand sites to the top three online tourism destinations (TripAdvisor, Expedia, and Kayak) and finds that the average hotel brand secures only 5% of comparable website traffic, 6% of unique email subscribers, and 14% of unbranded Google search visibility. Read more
 
PMS For Independents
Maestro PMS Extends System Innovation, Announces 2018 Development Roadmap
Lake Blackshear Resort and Golf Club
 
Tablet Full-Front Office Operation, Strengthened Direct Online Booking, Spa Tablet Capability and 2-Way Guest Service Texting Lead List Read more
 
Webinar - The Role Of Digital Technologies To Enhance The Customer Experience
Webinar: How Choice Hotels & Dorchester Collection Use Digital Technologies to Enhance the Customer Experience
Webinar - the Role of Digital Technologies to Enhance the Customer Experience
 
EyeforTravel's latest webinar brings together experts from Choice Hotels, Dorchester Collection, and more to discuss the various digital tools available in the travel industry to enhance the customer experience. Read more
 
Spotlight On Direct Bookings: Asia-Pacific
OTAs Account for 70% of the Online Hotel Market in the APAC Region
 
Asia-Pacific is a land of opportunity for savvy hoteliers; more and more travellers are flocking to the region every day, seeking new and unique experiences. Unfortunately, that hasn’t escaped the notice of OTAs. Read more
 

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