Hotel Technology Resource
April, 20 2017
 
 
 
These Major Trends Are Changing the Hospitality Industry, as You Know It
 
These Major Trends Are Changing the Hospitality Industry, As You Know It - By Jos Schaap
 
In the hospitality industry, the only thing that’s constant is change. It’s clear you can’t talk about the hospitality industry these days without talking about disruption. As a hotelier, you need to constantly keep your pulse on emerging trends to avoid disappointing guests and falling behind competitors. Read More
 
Social Influencer Marketing Services
Lodging Interactive Launches Social Influencer Marketing Services for Hotels
 
Lodging Interactive today announced the launch of its Social Voices Influencer Marketing Services for the hospitality industry. Social Voices provides hotels with the ability to leverage the social influence of others to drive brand awareness and new revenue opportunities for their properties. Read more
 
Hotel Reputation Management
TrustYou Expands Presence in Southern Africa Through Strategic Alliance With Distribution Partner Rainmaker Digital
 
TrustYou’s guest feedback platform and all of its features are now seamlessly included into the '5 Stages of Digital Success' program that rainmaker digital offers its clients. Read more
 
RFID Electronic Door Locks
Respected Security Company York Access Control Endorses dormakaba Electronic Door Locks for All Projects
 
dormakaba Product Quality, Professional Tech Support, Service Earn Trust of Major National Lock Installation Company Read more
 
Online Reputation Management
EZee Associates with Online Reputation Management Company Repup
eZee Associates with Online Reputation Management Company Repup
 
A prominent hospitality solutions provider catering to global hotels and restaurants, eZee Technosys Pvt Ltd, partners with Repup- an online reputation management company with an aim to provide better services to users. Read more
 
Hotel Distribution Solutions
Triometric Signs Up Destinations of the World (DOTW) for API Monitoring and XML Analytics to Optimise Hotel Distribution
 
Leading B2B travel wholesaler selects the Trio analytics platform to gain greater visibility into the performance of its suppliers, customers, distribution channels and operations. Read more
 
Malware Intrusion
Holiday Inn Hotels Hit by Card Payment System Hack - BBC
 
The owner of the Holiday Inn and Crowne Plaza hotel brands has disclosed that payment card-stealing malware has struck about 1,200 of its franchisees' properties. Read more
 
Hotel Search And Booking Behavior
What’s the Perfect Lead Time for Your Hotel Ads? - By Marissa Rasmussen
What’s the Perfect Lead Time for Your Hotel Ads?
 
Knowing the best time to begin your hotel marketing campaigns means you get the best ROI on your marketing spend, but figuring out that exact timing isn’t so simple. Our latest hotel report, From Search Engine to Booking Engine, dives into the factors that impact your property’s ideal lead time, or the time between when a user starts searching and when they book. Read more
 
AI Chatbot Concierge
Japan's First AI Chatbot Concierge BEBOT Released in Aomori, Japan; Tourists Not
 
Ahead of the Tokyo 2020 Olympic Games, Japan's struggle continues to overcome linguistic and cultural barriers for the increasing number of tourists. Unsurprisingly, one of the top complaints from the tourists is the communication difficulty with the locals, especially outside the major cities. To respond to such challenges, Tokyo-based Bespoke, Inc. is launching Japan's first artificial intelligence (AI) chatbot concierge BEBOT in two historical hotels of the Aomori prefecture: Tsuta Onsen and Hotel Jogakura. Read more
 
The 2017 Smart Decision Guide To Hotel Guest Experience Management
Guest Experience Management: Today's Strategic Imperative
 
Customer Experience Management (CEM) has become the focal point of practically every customer-facing business today. Top-performing companies view CEM as a key point of competitive differentiation. These companies work tirelessly to identify opportunities for improvement in customer satisfaction and loyalty. They invest heavily in initiatives that have the goal of enhancing the quality of the customer experience. Read more
 

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