Travel Services Counselor

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  • AAA Minneapolis

    Travel Services Counselor

    Company:
    AAA Minneapolis

    Location:
    5400 Auto Club Way
    Minneapolis
    MN
    55416
    US

    Category:
    Customer Service, Transportation, Sales

    Degrees Required:
    High School

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:

    Job Requirements:


    1. Travel School or basic geography course work a plus

    2. Excellent communication skills including written and oral communication as well as active listening skills.

    3. General computer skills (internet, email)

    4. Previous Customer Service experience


    Requirements:

    Travel Services Counselor

    Job Summary
    :



    Travel Service Counselor is responsible for planning drive trips and selling domestic land arrangements including hotels, car rentals and Travel packages.



    Essential Job Functions:


    1. Interacts with members over the telephone and in person to assist with driving trips by marking maps, processing the Triptik Travel Planner and occasionally a manual Triptik.

    2. Promotes/sells hotel reservations, car rental reservations and domestic land package reservations including Disney Destinations, utilizing AAA preferred suppliers.

    3. Demonstrates knowledge of North America geography — Knowledge of principles and methods for describing the features of destinations.

    4. Promotes and sells Travel products and services ensuring individual and team sales goals are met.


    Job Requirements:


    1. Travel School or basic geography course work a plus

    2. Excellent communication skills including written and oral communication as well as active listening skills.

    3. General computer skills (internet, email)

    4. Previous Customer Service experience


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