Hospitality Service Specialist - Law Firm

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  • DTI

    Hospitality Service Specialist - Law Firm


    New York

    Hospitality - Hotel, Customer Service, Professional Services

    Degrees Required:
    High School

    Employment Type:

    Manages Others:


    Required Characteristics and Credentials:

    • Speaking, reading and hearing
    • Visual acuity
    • Fine and/or gross motor skills
    • Ability to stand for long periods of time,
    • Ability to lift or move 50 lbs.Walking, bending, reading, kneeling, standing, sitting
    • Comprehensive knowledge of the English language in order to communicate with guests and employees verbally and in written
    • Minimum 6 months customer service, hospitality, or housekeeping experience
    • Computer experience preferred 

    DTI and its affiliated companies are Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. In addition DTI will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. DTI is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, DTI will consider for employment qualified applicants with arrest and conviction records.


    DTI is seeking candidates for the position of Hospitality Service Specialist.  Flexible for frequent overtime, Knowledgeable of Executive setups, Proper food layout, Ability breakdown and setup chairs and tables for small - large conference rooms in a timely manner, maintain pantry cleanliness and order relative supplies.

    Responsibilities and Essential Functions:

    • Follow established guidelines and procedures for receiving, documenting, organizing and distributing client kitchen supplies.
    • Ensure customers request to set-up meeting rooms in a timely matter in accordance to DTI's standards and instructions given by the client.
    • Exhibit ability to take verbal instructions while taking notes to properly respond and handle client service requests.
    • Exhibit excellence in customer service and the ability to serve others.
    • Provide immediate attention and acknowledgment to customers entering kitchen area in accordance with DTI's standard of operation.
    • Perform walk through of various floors to inspect and ensure that all rooms are clean, stocked with supplies and ready for the next meeting.
    • Cleaning, dusting and other incidental tasks as assigned.
    • Excellent customer service skills, good communication skills, ability to multi- task, do not mind cleaning up after others.
    • Monitor and listen to customers to understand inquiries and requests in order to provide accurate and prompt assistance with meeting room set-up and clean up.

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