General Manager

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  • General Manager

    Company:
    Hilton Garden Inn Blue Ash

    Location:
    Blue Ash
    OH
    US

    Category:
    Hospitality - Hotel

    Degrees Required:
    Not Specified

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:

    • Excellent leadership skills- must be willing to LEAD by example

    • Dedication and commitment to staff as well as hotel guests

    • Must be able to provide support to staff at all times

    • Willingness to jump in and help staff when needed and provide coverage of shifts

    • Proven success leading a hotel team

    • Proven ability to lead sales efforts and motivate staff

    • 2 prior years of hotel GM experience



    Requirements:

    The Hilton Garden Inn located in Blue Ash, OH is seeking a highly motivated, determined, and experienced General Manager to lead the overall operations of the hotel.

    Responsibilities

    • Leads and manages overall operation of hotel.

    • Leads department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded. This includes Brand Standard compliancy.

    • Drives hotel team to create a clean, comfortable, well-maintained hotel.

    • Responsible for hiring, termination, and training of all employees.

    • Speaks with and responds to guests regarding service challenges.

    • Ability to work throughout each department as needed.

    • Facilitates a compliant Manager on Duty program 7 days a week.

    • Works within department budgets, defining and directing changes as required.

    • Prepares revenue and expense forecasts. Directs hotels action required to maximize profitability, increasing service levels and compliance with policies and procedures

    • Oversees the Sales and Marketing activity and results.  Leads and/or participates in sales and marketing strategy meetings.  Participates in the efforts to secure business as needed.

    • Property accounting to include accounts receivable, accounts payable, and payroll.

       

       


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