Group Travel Associate

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  • AAA Minneapolis

    Group Travel Associate

    Company:
    AAA Minneapolis

    Location:
    5400 Auto Club Way
    Minneapolis
    MN
    55416
    US

    Category:
    Customer Service, Sales, Admin - Clerical

    Degrees Required:
    High School

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:

    Job Requirements -

    1. Travel School or basic geography course work a plus

    2. Excellent communication skills including written and oral communication as well as active listening skills.

    3. General computer skills (internet, email, Word, Excel and Powerpoint) GDS computer skills a plus

    4. Strong Customer Service or sales background

    5. Strong organizational skills


    Requirements:

    Job Summary –

    Group Travel Associate will assist the Group Travel Coordinators with putting together group travel packages including day or multi day motor coach tours from the Twin Cities as well as cruises and escorted domestic and international tours requiring air travel and land arrangements. Will work with the coordinators to prepare documentation for groups. 

    Essential Job Functions -

    1. Researches destinations and assists with blocking space with our vendors per direction from the Group Travel Coordinators.

    2. Monitors groups to maintain current booking levels, proper information distribution to vendors, participants and other staff members within the AAA Travel Agency.  As well as monitor payment due dates and collect payments.

    3. Assist with airline ticketing, seating arrangements and other travel documents for group travel participants.

    4. Assists with events for the group area and the Travel Agency. (May include evenings and Saturday hours)

    5. Must demonstrate knowledge of Worldwide Geography — Knowledge of principles and methods for describing the features of destinations.

    6. Sales and Marketing — Assists the group coordinators with sales and promotion of group travel at organizations outside of AAA as well as during events.

    7. Assist the tour director with airport departures.

    8. Assists with brochure preparation as well as advertising.

    9. Knowledge of all AAA Products and services,(Travel and non-travel) including Preferred Suppliers, membership,  to promote benefits to members and non-members

    10. Other duties as assigned relative to Group Travel and Marketing administration.


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