Stewarding Manager - JW Marriott Minneapolis Mall of America (18000MCK)

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  • Marriott International, Inc.

    Stewarding Manager - JW Marriott Minneapolis Mall of America (18000MCK)

    Marriott International, Inc.

    2141 Lindau Lane

    Hospitality - Hotel

    Degrees Required:
    Not Specified

    Employment Type:

    Manages Others:


    Refer job decription


    Here's To Your Journey with Marriott Hotels Resorts Suites

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.


    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.


    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    The JW Marriott Minneapolis Mall of America located at 2141 Lindau Lane, Minneapolis, MN 55425 is currently hiring a Stewarding Manager.

    Responsibilities include:
    Supervises the daily kitchen utility operations and staff. Responsibile for dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.


    Education and Experience

    • High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.


    • 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.


    Managing Day-to-Day Operations

    • Orders necessary supplies and verifies workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

    • Schedules events, programs, and activities, as well as the work of others.

    • Monitors the inflow of ordered materials and the maintenance of current materials.

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    Ensuring Exceptional Customer Service

    • Attends meetings and communicates with executives, peers, and subordinates as an effort to improve quality of service.

    • Spervises day-to-day operations, verifies the quality, standards and meeting the expectations of the customers on a daily basis.

    • Empowers employees to provide excellent customer service.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    Managing and Conducting Human Resource Activities

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

    • Participates in recruiting, interviewing, hiring, and promoting employees in the organization.

    • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

    • Participates in the employee performance appraisal process, providing feedback as needed.

    • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Participates in employee progress discipline procedures.

    To apply now, go to:

    Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.

    Chat, engage and follow us on social media.
    @lifeatmarriott on Snapchat

    So, we ask, where will your journey take you?

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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