SCCM Sys Engineer III
SCCM Sys Engineer III
Agile Defense, Inc
EDUCATION AND CERTIFICATIONS:
- IAT III certification (CISA, GCIH, GCED, CASP, or CISSP (or Associate)
- Professional series Certification within the product groups technology scope (e.g. MCSE, MCSA)
- ITIL v3 (desired)
BACKGROUND NEEDED AND YEARS OF EXPERIENCE:
- At least five years of experience of configuration management experience
TECHNICAL SKILLS (MUST HAVE):
- As described in duties description
Requisition #: SCCMS01246
Title: SCCM Sys Engineer III
Location: Quantico, Virginia
Clearance Level: Active DoD Only- Minimum TS/SCI
DoD 8570 Certification Requirements: IAT III certification (CISA, GCIH, GCED, CASP, or CISSP (or Associate), Professional series Certification within the product groups technology scope (e.g. MCSE, MCSA).
**Selected applicants may be subject to a government security investigation and must meet eligibility requirements for access to classified information. **
Within the Enterprise Directory and Messaging's (EDM) Application Management team reside multiple sub section/technology areas that provide operations and management of the Marine Corps Enterprise Network’s enterprise server and workstation systems to include configuration and patch management. The EDM Configuration Manager shall provide Tier III Configuration Management support. The EDM Configuration Manager shall establish and maintain the Microsoft Systems Center Suite of tools and IBM Big FixEndpoint Manager (IEM) (Commonly referred to as Big Fix) to support the Enterprise from the workstations and users to servers and solutions. The EDM Configuration Manager shall install Management Servers, Agents, reporting servers, and data warehouses where necessary and configure rules and alerts consistent with the support structure. The CM is responsible for the operation of the MCEN Microsoft System Center Operations Manager (SCOM) Configuration Manager (SCCM), Orchestrator (SCORCH), IBM Endpoint Manager, Dell Change Auditor, Dell GPO Admin, and Dell Recovery Manager in an enterprise environment containing more than 100,000 users. The configuration environment consists of Windows Server, Exchange, SharePoint, BMC Remedy, networking, PKI and SSL and support of the products for the EDM Management Support as well as enabling the System Center Suite and Big Fix to be accessible for self-service and distributed administration of users and devices. The infrastructure is a mixed environment of VMware based and physical based servers. The EDM Configuration Manager must possess expertise in VMware Virtualization, and VMware vCloud to perform the specialized EDM configuration management tasks.
- Maintain the overall health of technologies associated with Configuration Management.
- Resolve all Configuration Management tickets escalated from the service desk including the administrative activities and provide an EDM weekly Messaging Status Report.
- Provide documentation, guidance and instruction to the Tier 1 service desk for handling standard Event and Configuration Management related incidents, work orders and service requests.
- Submit and execute Event Management related Request for Change (RFC) tasks.
- Coordinate incident tickets between Tier II and III sections as well as other sections as required.
- Monitor the health of Event Management Infrastructure with provided event management tools.
- Provide project support for Configuration Management related technologies.
- Coordinate with Client on Configuration Management issues.
- Support change management process; submit requests through Change Approval Board; participate in a Change Review Board.
- Escalate product issues to third party product vendors upon Government approval.
- Implement monitoring tool thresholds and conduct proactive event remediation.
- Provide analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI).
Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Agile Defense is an Information Technology Solutions provider committed to partnering with our customers to deliver the highest level of service to our customers. We provided Information Technology (IT) services to the U.S. Government, including several United States Civil agencies and various branches within the U.S. Department of Defense.
Agile Defense has established a solid reputation of partnering with our customers to deliver innovative IT solutions with our “Listen. Think. Innovate.” philosophy.
At Agile Defense, we know that our employees are our most important asset. We believe in our responsibility to our fellow employees, customers, company, and to our country. We promote teamwork, integrity, and creativity; we expect our fellow employees to also live these values.
Agile Defense, Inc. does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.