Virtual Law Practice Management Advisor (Outside COO) - Remote Role

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  • How to Manage a Small Law Firm

    Virtual Law Practice Management Advisor (Outside COO) - Remote Role

    How to Manage a Small Law Firm


    Consultant, Legal, Legal Admin

    Degrees Required:
    Not Specified

    Employment Type:

    Manages Others:


    Duties and responsibilities:

    • Provide individual coaching to your assigned coaching load of up to 30 attorneys who each receive a one hour “monthly diagnostic" call per month, plus a scheduled 30-minute check-in call every week.
    • Respond to phone calls from clients in less than 24 hours M-F
    • Respond to emails from clients in less than 24 hours M-F
    • Review client discussion forum M-F and post as appropriate
    • Participate in training and development calls as scheduled to improve your skill set, share your skill set and be able to deliver the same message to the client base as intended in the company curriculum.
    • Keep detailed notes on your coaching contacts with clients to document their progress, issues, advice, etc. and use our software program to document this in case you get hit by a bus just like you would want if another member of the team got hit by a bus and it was you that had to take over their caseload
    • Provide reports on the progress of your assigned clients to your Lead Coach.
    • Make available coaching times for clients that will include some after 5pm time slots to accommodate client needs especially clients in different time zones.
    • Contribute to the knowledge base of the firm including any or all of the following: write an article, develop a tool or system to share with the clients, create a process, document an explanation, conduct a lesson by teleconference, perform an interpretive dance, etc. (We welcome and encourage creativity Ð just contribute.)
    • Lead/facilitate/participate in group conference calls/webinars as requested from time to time in areas you have particular expertise


    • You should have practical, hands-on experience with the start-up, management and growth of a small business, preferably a small law firm.
    • Ideally, you have already read and are a big fan of “The E-myth Revisited"
    • You must be able to demonstrate credible evidence that you are a person who is capable of helping another human being to do what they probably don't want to do, in order to accomplish what they really do want to accomplish.
    • Experience systemizing a business in terms of Marketing, Sales, Production, People, Physical Plant, Metrics and Money.

    Qualities/Attributes of Preferred Candidate:

    • Self Starter/Responsible/Work Independently
    • Diplomatic/Tactful but bossy when you need to be
    • Inquisitive
    • Assertive
    • Non-judgmental
    • Flexible
    • Problem Solving and Analytical Ability
    • Communication Skills
    • Sociable
    • Willing to hold attorneys accountable to their goals
    • Tolerance for ambiguity
    • Comfortable working in a growth environment


    About the Position:

    You will function as a practice management advisor, coach, confidant, leader, guide and mentor for up to 30 owners of solo law firms who are already enrolled in our program(s). You will be part of a team consisting of yourself and up to two other team members who serve as the Fractional C-Suite for our clients to help them address different parts of their business.

    Owners of large law firms have the benefit of a Managing Partner and a Chief Operating Officer, among others, to drive the creation, review and continual improvement of the law firm's business plan, marketing strategy, financial controls and systems development efforts.

    Solo and small law firm owners benefit greatly when we provide them with similar assistance by providing them with the strategic direction and accountability they need to drive the growth of their firm, then help them build the infrastructure to accommodate that growth as well. We provide that assistance by having members of our team serve as their outside Fractional Managing Partner, COO & CFO.

    It will be your job to lead this team as the Fractional Managing Partner or Fractional Chief Operations Officer for our clients. You will be the primary guide for our clients to help them navigate our curriculum, ascending up and through our various programs, which guide a solo law firm from start-up to 7 figures of revenue.

    More specifically, it will be your job to use our methods combined with your own life-experience, creativity and intelligence to understand and help each of our clients create a written business plan and marketing plan designed to drive the growth and profitability of their firm for the next 18 months, then give them the focus, direction & accountability to work that plan, one step at a time, to bring it into fruition. When they tell you they don't have time to work the plan, or that basic marketing principals don't apply to their specific law firm for some reason, it will be your job to coach them through those excuses and help them remove the roadblocks that are standing between where they are now and where they need to be.

    As part of this job, you will measure assigned-client-progress and hold assigned clients accountable for taking positive actions in the direction of their stated goals. Your compensation will be positively-affected by the success of our clients assigned to you.

    Collaborating within a distributed workforce:

    This is a remote/virtual position. Other than our live quarterly team meetings (discussed below) this job can be done from your home office.

    Each quarter our firm hosts a conference for our members (with hundreds in attendance at each event) at an upscale hotel in locations that rotate across the country. You will be expected to attend these meetings each quarter to maintain close connections with the clients assigned to you, keep yourself apprised of what we are teaching them, learn all the inside jokes and nuances that keep this community of highly-entrepreneurial lawyers tightly-bound.

    You will also be expected to attend weekly team meetings by video conference for ongoing training, education and to discuss and hear being discussed any “problem cases" you need to remain aware of.


    Your compensation will be based on your role as Fractional MP or a Fractional COO, the number of clients you are coaching and how you help them perform. Target compensation is $110,000-$120,000 (depending on your role) plus full medical, life insurance and other benefits, a 401(k)-matching program, and opportunities to make up to $30,000 in additional compensation by leading workshops.

    Ultimately, however, the potential to create, develop, and make additional compensation with our company is limitless. When you identify an opportunity for a workshop or a program that can help our clients grow their businesses, then we will work with you to create, develop, and deliver it to our clients with you being credited and paid for the new offering.

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