Franchised Housekeeping Supervisor

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  • Marriott International, Inc.

    Franchised Housekeeping Supervisor

    Marriott International, Inc.


    Hospitality - Hotel

    Degrees Required:
    Not Specified

    Employment Type:

    Manages Others:



    Posting Date Feb 1, 2018

    Job Number 18000BQ0

    Job Category Housekeeping & Laundry Location Sheraton Tucson Hotel & Suites, Tucson, Arizona VIEW ON MAP Brand Sheraton Hotels & Resorts Schedule Full-time Relocation? No Position Type Non-Management/Hourly

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    Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

    Please apply via email at -

    Additional Information: This hotel is owned and operated by an independent franchisee, TNB Hotels. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

    Job Description

    Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.


    • Supervise the housekeeping staff; providing open communications, training, coach and counsel and provide performance feedback to ensure maximum efficiency.

    • Supervise and inspect the cleaning of the guest rooms, turn-down service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

    • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

    • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

    • Respond to guest requests, concerns and problems to ensure guest satisfaction.

    • Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.

    • Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.

    • May assist the evening staff in the performance of duties to include: cleaning of lobby, turn down service, trash removal.

    • Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.

    Knowledge and Skills :

    • Education: High school education or equivalent experience

    • Experience: Experience required by position is from one to two years of employment in a related position with this company or other organization(s)

    • Skills and Abilities: Requires working knowledge of Housekeeping and the hotels/ TNB management services, policies and operations. Working knowledge is generally learned on-the-job.

    • Requires supervisory skills.

    • Ability to communicate information and hotel services to management and guests.

    • No. of employees supervised: Ten plus employees

    • Travel required: None

    • Hours Required: Eight hour shift; scheduled days and times may vary based on need

    This company is an equal opportunity employer.


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