Customer Resolution Specialist

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  • Customer Resolution Specialist

    Company:
    American Hotel Register

    Location:
    Vernon Hills
    IL
    US

    Category:
    Customer Service

    Degrees Required:
    Not Specified

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:
     

    Requirements:

    Now celebrating over 150 years of business as a leading distributor in hospitality, American Hotel Register Company has always invested in the passion of talented people. Put your skills to work for American Hotel, and build an exciting career with a company that's at the forefront of an evolving industry.

    The schedule for this position is Monday-Friday from 10:30AM-7:00PM.

    The Customer Resolution Specialist will interface with customers via inbound or outbound calls, e-mail, or web chat for the purpose of resolving customer issues while practicing superior customer service and enhancing our customer's experience! Focus on one call resolution for all customers, ensuring all avenues for solving the customer's issues are evaluated. The Customer Resolution Specialist will always be ready to calmly and effectively help handle our customers' needs or concerns. It is very important to us that this person is someone who will bring intellect, creativity, and problem solving skills to constantly work towards evolving the way our company operates.

    Work with us. Grow with us. We go above and beyond to offer our associates a variety of tools and support Ð including an excellent benefits package, flexible working hours, leadership development programs, wellness initiatives and paid time off as well as paid volunteer hours that enable our associates to lend their time and talent to a wide range of community organizations.

     Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities

    www.americanhotel.com


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