Service Desk / Desktop Support Technician 2

  • Go Back
  • Text Size:
  • Kforce Technology

    Service Desk / Desktop Support Technician 2

    Company:
    Kforce Technology

    Location:
    San Marcos
    CA
    92069
    US

    Category:
    Information Technology

    Degrees Required:
    Not Specified

    Employment Type:
    Contractor

    Manages Others:
    No

    Requirements:

    REQUIREMENTS:

    • Three or more years of hands-on experience supporting desktops running Microsoft operating systems and software

    • Three or more years of hands-on printer server connection to network (Scanning templates/emails)

    • Three or more years of hands-on support for others using email, web browsers and other basic systems utilizing a network or internet

    • Knowledge of networking, desktops, laptops, internet solutions, mobile phones, VOIP phones is required



    Qualified candidates must be presently authorized to work in the United States on a full-time basis. This company does not sponsor or transfer H1-visa individuals.

    Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


    Requirements:

    RESPONSIBILITIES:

    Kforce has a client in the hospitality industry currently seeking a Service Desk/Desktop Support Tech 2 to join their company in San Marcos, California (CA). Please apply today, we want to hear from you!

    Responsibilities:
    • Provide second level support and point of contact for all requests through Service Desk System, over the phone or in-person

    • Attempt complex resolution per guidelines, documentation and critical reasoning skills using remote access tools where appropriate

    • Utilize Service Desk system to create, update, manage and close tickets or requests ensuring each is accurate and up to date

    • Provide desktop support including but not limited to installation and troubleshooting

    • Perform maintenance on hardware, software, and all applications as requested

    • Recognizes and escalates more difficult challenges to Tier III support

    • Assist in other IT activities where requested


  • Go Back
  • Text Size:
  • Ads by Nevistas

    Newsletters
    Hotel
    Industry News
     
    Hospitality
    Newsletter
     
    Hospitality
    Trends
     
    Hospitality
    Technology
     
    Your Email Address
    Advertise Here