Bellperson/Valet (Full-Time) - Arizona Biltmore, a Hilton Waldorf Astoria Resort

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  • Bellperson/Valet (Full-Time) - Arizona Biltmore, a Hilton Waldorf Astoria Resort

    Waldorf Astoria Hotels & Resorts



    Degrees Required:
    Not Specified

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    The Beautiful & Iconic Arizona Biltmore Resort is looking for a Bellperson / Valet (Full - Time). Come be a part of this amazing team, and work for one of Hilton's Waldorf Astoria Luxury Properties.
    Must have valid Driver's License and a Driving Record in Good Standing.
    Looking for someone with availability to work 8 hour shifts that start & end time may vary based of business needs. Ability to work holidays and weekends is required.
    • Morning shifts start as early as (4:30am - 2pm)
    • Evening shifts range within the hours of (1pm - 1am)
    • Overnight shifts are within the hours of (10pm - 6am)
    Hourly wage of 7.50 per/hr plus tips.
    Hilton offers terrific benefits, including Paid Time Off, 401K, Team Member Travel Program and other awesome Hilton Perks!
    Hilton is ranked by Fortune Magazine as the 26th Best Place to Work in the United States! What are you waiting for? Please read the information below, submit your application, and come join the Hilton family!
    • Minimum of one year of customer service experience required.
    • Bellperson and/or Valet in a hotel and hospitality preferred.

    What will I be doing?
    As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
    • Greet and escort arriving and departing guests to and from their accommodations
    • Retrieve and transport guest luggage
    • Inspect guest rooms and acquaint guests with these rooms and their features
    • Respond to guest inquiries and requests in a timely, friendly and efficient manner
    • Organize and store luggage, as needed, according to guidelines
    • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
    • Ensure messages and faxes are regularly delivered throughout the day
    • Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
    • Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
    • Assist in the maintenance, appearance and functionality of equipment

    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability
    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    Keywords: (Customer Service, Bellperson, Valet, Front Office, Hotel, Resort, Hospitality, Guest Service Agent, Luxury, Guest Services, Belldesk, Phoenix)


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