Key Account Representative - Air Export

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  • Ultimate

    Key Account Representative - Air Export

    Company:
    Ultimate

    Location:
    Houston
    TX
    77060
    US

    Category:
    Supply Chain

    Degrees Required:
    Not Specified

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:
    Key account contact for assigned customers
    Timely, daily processing of all customer inquiries, emails and requests within 24 hours or updates as per this schedule
    Processing of transactions from receipt of orders to departure of shipment
    Timely data entry of all required information into the WMS system
    Export air freight shipment processing
    Invoicing customer within the agreed terms for customers
    Issuance of all work instructions to the warehouse/crating departments
    Validation of all completed work instructions for the warehouse/crating departments
    Validation of staged cargo before loading
    All shipping units are properly marked
    MR's match load plan
    Total piece count matches load plan
    Heat treated stamp on all crated units * Issuance of packing lists that comply with customer work flow and destination country regulatory requirements as required
    Communicating with the Operations Manager on any discrepancies, errors, customer complaints, or other exceptions immediately upon discovery of issue
    Exception management for assigned accounts
    Customer Profile documentation maintenance
    Microsoft Office Suite, especially Microsoft Outlook and Microsoft Excel
    Current IATA DG Certification
    Experience in US domestic, air, and sea exportation, documentation and compliance
    Experience in US importation documentation, tracking a plus but not required
    Excellent communication both written and verbal
    Ability to multi-task and prioritize responsibilities

    Requirements:
    North Houston Ultimate is currently sourcing an Air Export Representative, for a direct hire opportunity in the Greenspoint area of Houston. This position requires experience in Air Export, have strong Excel experience, and have a current IATA DG Certification, to be considered. The day to day tasks of this position are primarily in exports, both air and ocean, hazardous and non-hazardous. The job requires data entry, booking shipments with carriers, reviewing hazardous details and ensuring conformity to requirements. This position has a salary of $40K-$50K, depending on experience. 

    - Key account contact for assigned customers
    - Timely, daily processing of all customer inquiries, emails and requests within 24 hours or updates as per this schedule
    - Processing of transactions from receipt of orders to departure of shipment
    - Timely data entry of all required information into the WMS system
    - Export air freight shipment processing
    - Invoicing customer within the agreed terms for customers
    - Issuance of all work instructions to the warehouse/crating departments
    - Validation of all completed work instructions for the warehouse/crating departments
    - Validation of staged cargo before loading
    - All shipping units are properly marked
    - MR's match load plan
    - Total piece count matches load plan
    - Heat treated stamp on all crated units * Issuance of packing lists that comply with customer work flow and destination country regulatory requirements as required
    - Communicating with the Operations Manager on any discrepancies, errors, customer complaints, or other exceptions immediately upon discovery of issue
    - Exception management for assigned accounts
    - Customer Profile documentation maintenance
    - Microsoft Office Suite, especially Microsoft Outlook and Microsoft Excel
    - Current IATA DG Certification
    - Experience in US domestic, air, and sea exportation, documentation and compliance
    - Experience in US importation documentation, tracking a plus but not required
    - Excellent communication both written and verbal
    - Ability to multi-task and prioritize responsibilities

    We are an equal opportunity employer.

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