Host/Hostess - Jean-Georges Beverly Hills - Waldorf Astoria Beverly Hills

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  • Waldorf Astoria Hotels & Resorts

    Host/Hostess - Jean-Georges Beverly Hills - Waldorf Astoria Beverly Hills

    Company:
    Waldorf Astoria Hotels & Resorts

    Location:
    Beverly Hills
    CA
    US

    Category:
    Restaurant - Food Service

    Degrees Required:
    Not Specified

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:
     

    Requirements:

    A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


    What will I be doing?

    As a Restaurant Host/Hostess for Jean-Georges Beverly Hills & Rooftop by JG, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

    • Welcome guests and ascertain their dining needs
    • Seat guests and manage the seating chart
    • Monitor restaurant activity to determine seating and dining flow
    • Perform opening and closing duties, as needed
    • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
    • Ensure knowledge of menu
    • Respond to guest inquiries and requests in a timely, friendly and efficient manner
    • Assist fellow team members and other departments wherever necessary to maintain positive working relationships


    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability

    Must have:

    • Minimum 1 year hotel\restaurant\similar experience
    • Fluent in English
    • Professional presentation
    • Good communication skills
    • Ability to work with maximum accuracy
    • Efficiency and attention to detail, maintaining a keen sense of urgency at all times.
    • Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment, must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
    • Excellent ability to communicate clearly, concisely, and openly in all interactions.
    • Ability to actively demonstrate initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
    • Excels in a team environment.
    • The ability to maintain confidentiality of guest information and pertinent hotel data.
    Strongly preferred:
    • Beverage knowledge including wine, liquor and cocktail selections
    • 5 Star restaurant experience highly preferred
    • Luxury experience
    • Training in Forbes standards of service preferred
    • OpenTable and HotSOS experience preferred
    • Strong preference for candidates with additional language skills in German, French, Spanish, Arabic, Japanese, Korean or Chinese

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



    EOE/AA/Disabled/Veterans


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