Restaurant Assistant Manager - Humuhumu at Grand Wailea Resort

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  • Restaurant Assistant Manager - Humuhumu at Grand Wailea Resort

    Waldorf Astoria Hotels & Resorts


    Restaurant - Food Service

    Degrees Required:
    Not Specified

    Employment Type:

    Manages Others:



    The gorgeous Grand Wailea Resort is looking for an Assistant Restaurant Manager to oversee Humuhumunukunukuapua'a! Located on 40 acres of lush tropical gardens, this property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, plus in-room dining.

    We're looking for a strong and driven leader with at least 2 years of f&b leadership experience in a high volume, fine dining environment. Micros experience is a plus!

    This iconic Waldorf Astoria resort offers an exciting opportunity to be a part of a luxurious brand with growth opportunities, terrific benefits, and a chance to work with one of the largest hotel companies in the work ranked #9 as World's Best Workplaces by Great Place to Work!

    What will I be doing?

    As an Assistant Manager of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:

    • Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
    • Ensure consistency in food quality and presentation and monitor cost and portion controls
    • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
    • Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
    • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
    • Ensure compliance with health, safety, sanitation and alcohol awareness standards
    • Assist in recruiting, interviewing and training team members

    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability
    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


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