Houseperson WHA FT 17-338
Houseperson WHA FT 17-338
Provides support to the Housekeeping Team in providing guest services in public area and preparing rental units for cleaning. Delivers supplies, linens and other items to the cleaning attendants/linen rooms as directed by supervisor.
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job's time. Please include supervisory responsibilities.
Cleaning and maintaining all items and surfaces in designated areas to include, but not limited to, front office, housekeeping, housekeeping storage rooms, linen chute rooms, guest rooms. Ensuring Aston standards of cleanliness. Emptying trash receptacles in front office, housekeeping office. Transporting trash to dumpster for proper disposal.
Assisting in Guest, VIP and Owner arrival cleaning. Wiping and removing dust and debris from behind furniture, lamps, picture frames, guest room ceiling panels, lanai furniture, floor tiles, rails, walls, doorways and jams in unit, unit glass sliding glass doors and window frames, lanai screen doors and guest room walls.
Cleaning, sweeping, vacuuming floors and carpet in front office, housekeeping office, housekeeping storage rooms, guest rooms and another area designated.
Prep and delivery of guest arrival amenities; cutting, coring and wrapping of pineapples, guest fruit baskets, champagne and gift glasses and other gift items.
Replenishing supplies in room attendant linen closets as needed.
Delivery of guest requested items such as additional linens, hair dryers, kitchen items stocked by housekeeping, additional bedding or child care items (cribs or high chairs).
Receive delivery of clean linen and prepare soiled linen for pick up by laundry company. Pick up and deliver pool towels for the Beach Activity Stand.
Satisfaction of after-hours housekeeping services requested by resort guests, room touch ups and guest requested items.
Assist in Bell Service in guest arrival and departure service.
Perform other duties as assigned.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Able to read, speak and understand English.
None required. On the job training.
Management Activities: Check all that apply
Interview, select and train employees
Set and adjust their rates of pay and hours of work
Direct the work of employees
Appraise employee productivity and efficiency for the purpose of recommending promotions or other changes in status
Handle employee complaints
Plan the work
Determine the techniques to be used
Apportion the work among the employees
Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold
Control the flow and distribution of materials or merchandise and supplies
Provide for the safety and security of the employees or the property
Plan and control the budget
Monitor or implement legal compliance measures
Customarily and regularly direct the work of at least 2 or more full-time employees or their equivalent (1 full-time employee at 40 and 2 half-time employees at 20 hours each, are equivalent to 2 full-time employees).
Authority to hire or fire other employees or make suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
Does this position have authority to commit the employer in matters that have significant financial impact?
Does this position have authority to waive or deviate from established policies and procedures without prior approval?
Does this position have authority to negotiate and bind the company on significant matters?
Is this position involved in planning long or short-term business objectives?
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed?
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
Stand for long periods of time
Walk extended distances
Lift/carry up to 5 lbs.
Lift/carry 6-25 lbs.
Lift/carry 26-50 lbs.
Lift/carry over 50 lbs.
Reach hands and arms in any direction
Kneel and/or stoop repeatedly
Working Conditions: Indicate the environmental aspects of the job. Check all that apply.
Work in normal office conditions in close proximity to others
Outdoor weather conditions
Extreme cold (non-weather)
Extreme heat (non-weather)
Wet or humid conditions
Near moving or mechanical parts
On high precarious places
With fumes or airborne particles
Near toxic or caustic chemicals
Near risk of electrical shock
Near loud noises
In areas of strong vibration
Benefits and Compensation
We are committed to offering competitive pay and benefits to our employees. We conduct regular compensation reviews to ensure that our employees continue to earn a fair and equitable compensation package relative to that of other industry competitors.