Director of Sales

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  • Director of Sales

    Crescent Hotels & Resorts, LLC


    Hospitality - Hotel, Sales

    Degrees Required:
    Not Specified

    Employment Type:

    Manages Others:

    Must have three (3) years experience as a Director of Sales
    Must have knowledge of the Downtown Nashville market
    Hilton experience is a strong asset
    Positive attitude and good communication skills
    Commitment to delivering a high level of customer service
    Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
    Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
    Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
    Excellent organisational and planning skills
    Excellent grooming standards
    Flexibility to respond to a range of different work situations
    Ability to work well under time pressure and/or demanding travel schedules
    Demonstrated previous experience in a Sales role with the proven ability to close a sale

    As Director of Sales at the Hampton Inn & Suites Downtown, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. The Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:

    * Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
    * Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
    * Prepare company contracts for the hotel in accordance with current business and pricing conditions as well as analyze profit contributions of various booking channels.
    * Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
    * Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
    * Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reportsv
    * Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
    * Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
    * Organize comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
    * Produce accurate and timely reports that meet the needs of the hotel and the ownership. Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
    * Contribute to relevant management meetings to develop and implement sales and marketing initiatives


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