High school diploma or equivalent.
1 year of telemarketing experience; 1 year of customer service experience preferred.
Timeshare Industry, Customer Service and quality fundamentals preferred. MS Office, Outlook, Word, Excel and PowerPoint, Internet Explorer, company's intranet system and corporate policies and procedures.
Strong interpersonal communication skills to deal effectively with all levels of the organization.
The In House Marketing Representative will be responsible for booking in house and sales line tours. The In-House Marketing Rep will be working at Grande Villas in World Golf Village , St. Augustine.
•Responsible for calling assigned leads for the purpose of scheduling In-House Tours during the owners/guests stay.
•Responsible for working assigned shifts at Resort Check-In for the purpose of booking owners/guests to attend a presentation during their stay.
•Must meet/exceed minimum Occupied Penetration Percentages as outlined in the compensation structure
•Must complete Daily and Weekly Reports as required by the IH Manager/DOM.
•Perform other related duties in support of operations and other company initiatives as required and assigned.