Server

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  • RA Sushi

    Server

    Company:
    RA Sushi

    Location:
    1390 Lancaster Street
    Baltimore
    MD
    21231
    US

    Category:
    Customer Service, Hospitality - Hotel, Restaurant - Food Service

    Degrees Required:
    High School

    Employment Type:
    Full-Time

    Manages Others:
    No

    Requirements:

    Experience and Education:

    • Previous server experience in restaurant or hospitality required or minimum six months experience working at RA Sushi in a host, busser or other similar guest interfacing position.  Must have good performance and manager reference.

    • Must have a High School diploma or GED.

    • An equivalent combination of education and experience will be considered.

    • Must be eligible to work in the United States.

    • Must be 18 years of age or older as required by state law to serve alcoholic beverages.

    • Must have the ability to handle money and operate a point-of-sale system.

    • Must have food handler's card and alcohol awareness training certification where required by state and local laws.

    Shift Flexibility: Must be able to work different shifts, including holidays, nights and weekends.  Must be able to work overtime as required.

    Physical Demands: Must be able to work in a standing position for prolonged periods of time.  Must be able to work under stress, have excellent organizational skills and multi-task throughout shift.  Must have a clean, professional appearance with excellent grooming habits. Be able to safely lift, carry and easily maneuver trays of food frequently weighing up to 25 pounds.  


    Requirements:

    Responsible for interacting with our guests and ensuring they have a “RA” ckin' dining experience. Responsible for positive guest interactions while serving guests in a friendly, timely and efficient manner.  

    Responsibilities:

    In accordance with RA Sushi's service and cooking procedures:

    • Maintains a Guest focus while performing duties.

    • Assumes 100% responsibility for quality guests' experience.

    • Welcome and greet guests within two minutes of being seated. .

    • Informs guests of specials and menu changes.

    • Offers specific beverage, appetizer, entrée, and dessert recommendations either upon request or you genuinely feel your guests will enjoy.

    • Answer questions about our food, beverages and other restaurant functions and services.

    • Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table.

    • Deliver food and beverages from kitchen and bar to guests in a timely matter.

    • Clean and prepare the table for the arrival of menu items.

    • Perform side work during each shift as required by service station assignment.

    • Complete opening and closing checklists.

    • Maintain clean and stocked service and dining areas.

    • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service.

    • Respond promptly and courteously to any requests.

    • Provide proactive beverage refills

    • Prepare final bill, present check to guest, accept payment, and process through the POS system.

    • Be ready and willing to assist fellow servers before they ask.

    • Thank guests for their visit and invite them to return.

    • Attends all scheduled employee meetings and brings suggestions for improvement.

    • Notify manager-on-duty any time a guest is not 100% satisfied with their experience

    • Performs other duties as assigned by a supervisor.


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