Confessions of ... a hotel housekeeper
'Instead of vacuuming, I picked up some crumbs'
The best guests sleep in
Three simple letters could inspire the 'Hallelujah' chorus: DND, or do not disturb. One sign hanging on a doorknob, and the day's work was shortened by half an hour. Two signs? Pure heaven, but only if they remained there until my eight-hour shift ended - otherwise I'd have to circle back and clean the rooms.
My daily list of 15 rooms (out of 325 in the hotel) consisted of DOs (due out) and Os (occupied), which in housekeeping lingo meant the guests were scheduled to check out or were staying another night. An occupied room was less labor-intensive (making the beds rather than changing the sheets saved me 20 minutes), but there was always the possibility the guest would stay in the room while you worked.
One man watched me clean his entire room, from scrubbing the toilet to emptying the trash - and told me at the end that I was 'building character.' Condescension is not nearly as encouraging to a maid as a couple of dollars.
External Source - For the complete article click here
Source - MSNBC
Logos, product and company names mentioned are the property of their respective owners.
- Travel Apps Help You Stay on Schedule and in Touch - MSNBC
- Has the Recovery in Travel Checked Out? - MSNBC
- Europeans Flock to Low-cost Airlines
- Hotels Turn to 'Stealth Gratitude' in Attempt to Attract and Keep Guests
- Why 2010 will be the year of the travel deal
- The Craddock Terry Hotel Voted 'Best Boutique Hotel in Virginia'
- First Embassy Suites to Open in Santo Domingo
- Nobody Asked Me, But... No. 89 - By Stanley Turkel, MHS, ISHC
- Wyndham Rewards Adds Dream, Night and TRYP by Wyndham Brands to Loyalty Program
- Generando Valores Emocionales En La Hoteleria De La Experiencia - Por Osvaldo Torres Cruz
