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Hotel Industry News - Features - Most read stories last 90 days
Friday May 16th, 2008
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Page 1 of 6
1
What the Heck is Hotel Revenue Management, Anyway? A Hotel Marketer's Guide t...
Revenue management has become a somewhat controversial buzzword in our industry. As with many common terms, revenue management seems to have variou...
2008-02-20
Features
more...
2
Food & Beverage: Maximizing Throughput: Six Steps to Increase Top Line Sales ...
Throughput has become a buzzword in management circles, but even among those who have heard the word, many do not understand what exactly it means ...
2008-03-13
Features
more...
3
Physical Attractiveness in the Workplace - By Eddy M. Elmer and Jim Houran
We review and summarize classic and contemporary research on the psychology of "beauty" and then propose ideas and guidelines to help the service i...
2008-03-05
Features
more...
4
The Importance of 'Customer Experience' in a Downturn - By Jeff Gurtman, Acco...
As talk of a recession permeates the evening news, at LRA we have naturally begun thinking about how it might affect our clients and the industries...
2008-02-20
Features
more...
5
The Job Application Tells Much About The Candidate - By Joseph M. Gravish
Hiring managers can gain a great deal of insight into job candidates without even seeing them. A craftfully and creatively designed job application...
2008-03-25
Features
more...
6
Food & Beverage - Do You Know Your Break Even Point? - By Joe Dunbar
In my MBA program at Rutgers University, they made sure every graduate could calculate break even points. We were given a myriad of scenarios with ...
2008-03-10
Features
more...
7
Love Letters to Ideal Future Employees - By Nektaria Hamister
I think of employment ads and descriptions as personalized letters to ideal candidates. Trying to screen out inferior candidates is useless at thi...
2008-02-29
Features
more...
8
Food & Beverage - Restaurant Prime Cost Savings - By Joe Dunbar
With the government now announcing a recession (vs. slow growth scenario), we can officially start looking for more ways to cut costs. Will the con...
2008-03-20
Features
more...
9
Don't Swallow Your Pride - By Joseph M. Gravish
Summer's coming quickly - the busy season for many hotels. And the 'woe is me' crowd is once again awakening from their annual winter hibernation. ...
2008-03-14
Features
more...
10
Sustaining A Customer Service Initiative: The Need for Long-Term Commitment -...
Most customer service improvement initiatives fail to produce sustained results. While such a statement may seem harsh, I think that most would agr...
2008-04-01
Features
more...
11
In the Game of Business, Playing Fair Can Actually Lead to Greater Profits
Tune into 'The Apprentice,' and you get an all-too-common view of business. Every week, all of the wannabe moguls try to impress Donald Trump by pr...
2008-03-26
Features
more...
12
Teaching Managers How to Give Critical Feedback to Staff - By Ken Burgin
Most managers and supervisors would rather run a mile... But senior management are tired of managers who don't handle simple discipline. And becaus...
2008-02-18
Features
more...
13
Food & Beverage - Playing The Market - By Joe Dunbar
Do you try to time the market for your top center of the plate items?
2008-02-29
Features
more...
14
When Are Emerging Markets No Longer 'Emerging'?
The term 'emerging markets' is now more than 25 years old and has come to define wide swaths of the world undergoing rapid economic change. Dozens ...
2008-03-24
Features
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15
Culture - It's Not Just for Anthropologists Anymore - By Rob Rush
The list of trendy business buzzwords that enter the national consciousness and swiftly become hackneyed, empty shells of their previously profound...
2008-02-19
Features
more...
16
Caribbean Tourism: A New Era Or More Of The Same? - By Bevan Springer
Despite the serious challenges facing the Caribbean's tourism industry, from new passport regulations to a slowdown in the United States economy, t...
2008-03-13
Features
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