Lessons from the Field - The Importance of Meaningful Sales Team Job Descriptions - By John Hogan
My last two columns have discussed decisions to be made if your hotel needs a professional totally dedicated to the selling of property services and potential sources on where to recruit from. A further critical element that needs to be part of the process is exactly what is expected from your sales professional....more
Food & Beverage - Best of Times? - By Joe Dunbar
As many operators fight to make their business model more profitable, the number of operational changes is high. Companies are adjusting staffs, menus, suppliers and equipment. This is a great time to fine tune your operation. Plato stated: '...the true creator is necessity, who is the mother of invention.' over 2,300 years ago....more
Hilton Hotels Announces New Executive Appointments
Company appoints Ross Klein as Global Head of Luxury & Lifestyle Brands and Amar Lalvani as Global Head of Luxury & Lifestyle Brand Development - Phil Cordell promoted to Global Head of Focused Service Brands and William Fortier promoted to SVP Development, Americas - Company appoints Richard M. Lucas as EVP and General Counsel and Kevin Jacobs as SVP Corporate Strategy...more
Kyoto Grand Hotel & Gardens Revs up the Summer Specials
With the summer season upon us, Kyoto Grand Hotel & Gardens, a Los Angeles boutique hotel, is gearing up with a duo of custom packages both aimed at LA's immense May to August summer traveler market....more
Inbound/Outbound, Voice and Chat from $38/mo -- OnState CallCenter for Skype is the world's most affordable customer-service solution. Local and toll-free in over 30 countries! Toll-free: 866.532.5036
HSMAI's 5th Annual Revenue Management Strategy Conference, June 16 in Austin, TX, will bring together the leaders in hospitality revenue optimization and pricing for the industry's must-attend event. Register today to take advantage of early rate discounts.
