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Top Cornell Hospitality Quarterly Article of 2007 Examines Revenue Consequences of Satisfied Restaurant Customers
Restaurant managers have long suspected that satisfied customers are a key to a successful restaurant, but until recently, no research study had established this profitable connection.
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Customer Satisfaction Halts Slide, Glimmer of Hope for the Economy?
Southwest Airlines, AT&T, Pizza Hut, McDonald's Gain, US Airways, Continental Airlines, Sprint Nextel, Comcast Tumble
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Understanding The Global Phenomenon Of Youth Travel
Youth Travel represents around 20% of all international arrivals and is one of the tourism industry's fastest growing sectors. The average expenditure per trip has increased by 40% among young travellers. As a result, 80% of them return home more tolerant and respectful of other cultures. These are some of the key findings of a new industry report published by the World Youth, Student and Educational (WYSE) Travel Confederation and UNWTO.
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Canadian Construction Pipeline At a High in Q1 2008 with 265 Projects/33,964 Guestrooms
Lodging Econometrics (LE) announced that Canada's Construction Pipeline totaled 265 projects and 33,964 guestrooms at the end of Q1 2008, a high for the cycle.
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Are Luxury Hotels recession proof? - By Jonathan Barsky and Lenny Nash
How pervasive will the economic downturn be across the hotel industry? Will all hotels feel the pain or will some hotels be more resilient while others more vulnerable? And which customers will keep spending and help pull some hotels through current recessionary pressures?
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Luxury Hotels Buck Recession
Prices And Customer Satisfaction Are Up, Well-Heeled Guests Still Willing To Pay More
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Vacation Rental Industry Remains Strong During Slow Economy According to New Zonder Study
Zonder surveyed professional property management companies (PMCs) to determine the impact recession has on inventory, bookings, and revenue.
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